Navalai River Resort Resort

The hotel is very dated, and rooms are a bit gaudy. But the room was comfortable, and the non-smoking floor did not at all smell of smoke. Most of the public spaces in the hotel are also relatively fresh-smelling. That truly shocked me given this is a smoking Casino. The staff is Ultra friendly and helpful. I asked a manager for directions and he went out of his way to walk me to my destination which was halfway across the enormous Hotel complex. There's a nice heated outdoor pool and hot tub, although the second pool and hot tub were closed for maintenance while I was visiting. One of the things I liked most, and I guess this is part of the course for a casino hotel, all of the shops and coffee shops in snack bars were open 24 hours. If you're bringing the kids, they have a nice kids arcade. Parking is relatively convenient. Check-in lines were long, but they have a self check in that sped things up a lot.

The hotel is located in the city center, which I liked. The lobby is large and looks elegant. The rooms are a little dated, but large. If you want WiFi in the room you have to pay, but it's cheap, although it's not really good. The lobby WiFi is pretty good and free. The hotel restaurant is pretty good, but it's prices are similar to higher end hotels. I received breakfast with my stay, which is a set item, juice, coffee, fruit and your selection of a breakfast entree, like an Arepa or American style breakfast. I prefer the location here, but I prefer other hotel because it's higher end. This is a good option if you want to be in the city for a good price. Also the staff here is very nice and they have plenty of security.

We have stayed there 3 times now; great hotel, excellent location right at a water taxi stop; very friendly and helpful staff; good buffet breakfasts; restaurant patio is right on the river; the roof top pool is the perfect way to cool down after a hot day sightseeing; good value for the price; clean and comfortable rooms.