The staff is amazing from housekeeping to the doorman and the reservation desk. The hotel is clean and we'll maintain. The balcony views are fantastic of the beach and restaurants, shops, etc., and you can easily transfer to the metro and get anywhere in Thailand. My room was quaint. It was perfect for one person. It would have been a tight squeeze for two or more people. The bed was extremely comfortable. The toilet area is very tight. Anyone over 5'5 or 200lbs would not be able to use the toilet area in my particular room. The shower and pressure was good. Be careful hot water gets scalding hot. I would recommend the hotel due to the staff and location along with the cleanliness of the hotel.